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returns
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy, simply return the product in as new condition with a copy of your invoice and we will offer you a replacement, exchange or full refund for purchase price minus shipping fees. If the return resulted due to error on our part, shipping fees will be refunded as well.
Requirements
- Merchandise must be in new condition with original packaging.
- Merchandise must be return shipped in a protective box.
- Full refund including shipping if the return resulted from our error.
- Otherwise, we will deduct the shipping costs from your refund.
- Refund issued in the same form of payment used for purchase.
- Refund issued within 7 business days of our receiving your return.
Return Address:
Bobro Engineering
109 S. La Patera Lane
Goleta, CA 93117
Faulty Products
If the product has been used in accordance with the manufacturer's instructions but is faulty, unfit for purpose or does not match the sample or description please return the product to us with a copy of your invoice. We may send the product to the manufacturer's service agent for assessment. Where the product is determined faulty or unfit for purpose we will provide you with a refund or exchange.